Privacy Policy

  1. Controller
    The controller responsible for data processing on this website is:
    Inter Route GmbH
    Regensdorferstrasse 29a
    CH‑8049 Zurich
    Switzerland

Phone: +41 43 311 59 75
Fax: +41 43 311 59 87
Email: info@inter-route.com

The same contact details can be used for data protection enquiries.

  1. General information on data processing
    We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and – where applicable – the EU General Data Protection Regulation (GDPR).
    Personal data includes all information relating to an identified or identifiable natural person, such as name, address, email address, telephone number, IP address or usage data.

  2. Provision of the website and server log files
    Our website is hosted by World4You Internet Services GmbH, Austria.
    When you access our website, information is automatically transmitted by your browser to the server of our hosting provider and stored in so‑called server log files, in particular IP address, date and time of access, page/file accessed, amount of data transferred, referrer URL, browser used and operating system.
    This data is technically necessary in order to ensure the functionality, security and stability of the website and to be able to analyse it in the event of security incidents, and is generally deleted after a reasonable period of time unless a longer retention is required for technical or legal reasons.

  3. Contact forms and communication
    Our website provides contact forms via the WordPress content management system.

    If you send us an enquiry using the contact form provided on this website, the information you enter in the form, including the contact details you provide (such as your name, company, email address, subject and the content of your message), will be processed by us for the purpose of handling your enquiry and for any follow‑up questions. The legal basis for this processing is your consent pursuant to Art. 6 (1) (a) GDPR and/or our legitimate interest in responding to your enquiry pursuant to Art. 6 (1) (f) GDPR.

    Providing additional information (such as a telephone number) is voluntary, unless it is strictly necessary to process your enquiry. Your data will be stored only for as long as is necessary to fulfil the purpose of processing (e.g. until your enquiry has been fully dealt with) or until you withdraw your consent, unless statutory retention obligations require a longer storage period.

    The contents of the form are transmitted to us via an encrypted TLS/SSL connection. Please note that the use of the contact form is voluntary; alternatively, you can contact us via the email addresses or telephone numbers provided on this website.

    To protect the form against automated spam submissions, we use technical protection mechanisms (such as so‑called “honeypot” fields). These are used solely to prevent misuse of the contact form and do not process any additional personal data beyond the information you enter yourself.

  4. Transport and customer orders
    In the context of initiating and performing transport and logistics orders, we process in particular the following categories of personal data:

  • Master data (name, company, address, contact persons, contact details)

  • Contract and order data (shipment and delivery data, loading and delivery addresses, invoicing data)

  • Communication data (correspondence, telephone notes, emails)

Processing is carried out for the planning, execution and billing of our transport services as well as for compliance with statutory retention and documentation obligations.

  1. Cookies and similar technologies
    Our website uses cookies and similar technologies to ensure basic functions, analyse use of the website and present content in a user‑friendly way.
    Cookies are small text files that are stored on your device and may contain information such as browser, IP address, duration of visit and pages accessed.
    You can configure your browser so that no cookies are stored or that cookies are deleted when the browser is closed; however, this may restrict the functionality of the website.
    If a cookie banner or consent tool is implemented, we process your related consent decisions and store them in order to respect your choices during subsequent visits.

  2. Embedded services (Google Maps, videos, web fonts)
    Our website may integrate content from third‑party providers, for example:

  • Map services (e.g. Google Maps) to display locations

  • Video platforms (e.g. YouTube, Vimeo) to display videos

  • Web fonts (e.g. Google Fonts) to ensure consistent presentation

When this content is accessed, your IP address and, where applicable, further technical data (browser, device, time, referrer URL) are transmitted to the respective third‑party provider; these providers may use cookies or comparable technologies.
Data processing is based on our overriding interest in an appealing, informative presentation of our online offering and the technically secure integration of such content.

Image sources
Images used on this website come from our own productions as well as from Adobe Stock and Unsplash.

  1. Use of AI services (Perplexity)
    For the creation and optimisation of text and image content on this website, we use the AI service “Perplexity” (Perplexity AI, Inc. and affiliated companies).
    As a rule, only content for text creation or image generation is transmitted; no personal data of visitors to our website about you as a user of the website is transmitted to Perplexity.
    If, in individual cases, personal data should nevertheless be included in inputs (prompts) or transmitted content, we ensure that processing is carried out on an appropriate legal basis, is limited to what is strictly necessary and that suitable contractual and technical safeguards are in place, in accordance with the applicable data protection provisions and contractual agreements.

  2. Disclosure of data and transfer abroad
    We only disclose personal data to third parties where this is necessary for the provision of our services, for the maintenance of the website, for IT security, for compliance with legal obligations or for the protection of our legitimate interests.
    Recipients may include in particular:

  • Hosting provider (World4You Internet Services GmbH, Austria)

  • IT service providers and external consultants

  • Transport and logistics partners

  • Insurers, authorities and courts within the scope of legal obligations

If data is transferred to countries without an adequate level of data protection, we ensure – where required – that appropriate safeguards (e.g. standard contractual clauses) are in place or that a statutory exemption applies.

  1. Retention period
    We store personal data only for as long as necessary for the respective purpose or where a statutory retention obligation exists.
    Once the purpose no longer applies or statutory periods have expired, the data is deleted or anonymised, unless overriding interests or legal claims justify a longer retention.

  2. Data security
    We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
    These measures include, among others, access restrictions, secure passwords, encryption (e.g. SSL/TLS), regular data backups and raising awareness among employees.

  3. Rights of data subjects
    Under applicable data protection law, you are in particular entitled to the following rights:

  • Right of access to information about whether we process personal data about you and which data this is

  • Right to rectification of inaccurate or incomplete data

  • Right to erasure of personal data, unless statutory obligations or overriding interests prevent this

  • Right to restriction of processing

  • Right to data provision or data portability, where applicable

  • Right to withdraw consent at any time with effect for the future

To exercise your rights, you can contact us using the contact details provided above.
You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

  1. Obligation to provide data
    Within the scope of the business relationship, you must provide those personal data that are necessary for the establishment, execution and termination of the business relationship and for fulfilling the related contractual obligations.
    Without this data, we are generally not able to conclude or perform a contract with you.

  2. Updates and amendments to this privacy policy
    We reserve the right to amend this privacy policy at any time, in particular in the event of changes to our data processing activities or new legal requirements.
    The version published on this website shall apply in each case; the status of this privacy policy is January 2026.